FAQ's - Selling with conSHINEment
FAQs, Brands We Love, and Why conSHINEment Beats Poshmark, Buffalo Exchange & ThredUp
Frequently Asked Questions
Do I need an appointment to sell my clothes?
No appointment is needed. Walk-ins are welcome during our selling hours: Monday through Thursday and Saturday from 12PM to 7PM, and Sunday from 1PM to 5PM. We do not buy on Fridays. Arriving earlier in the selling window generally means shorter wait times and more one-on-one attention from our team.
How do your buyers decide what to accept and how do you price items?
Our buyers evaluate each item based on condition, style, brand, quality, seasonality, and current customer demand. For every accepted item, we assign a quoted selling price that reflects what it's likely to sell for in our store. Your payout is then calculated using our transparent tiered system. We'll walk you through every decision so you always understand how your offer was determined. If you have questions about why something was accepted, passed on, or priced a specific way, and we are happy to explain.
Do I have to wait for my clothes to sell before I get paid?
Absolutely not. Unlike traditional consignment stores in New York or New Jersey that ask you to leave your clothes and wait weeks or months to see what sells, conSHINEment buys your items outright during your visit. Once you accept the offer, you get paid on the spot. No check-ins required. No logging in to track individual sales. You come in, you sell, you leave with your payout the same day, every time.
What payment options are available?
You can choose between cash or store credit. Cash is great when you want immediate money, whether you're covering a bill, funding a purchase, or simply treating yourself. Store credit gives you a higher payout value than cash and can be used to shop anything in the store. Store credit is valid for one year. Cash payouts are only available on the day you bring in your items; once you select store credit, it cannot be converted to cash later.
How does the tiered payout system work?
Our tiered payout structure is based on the quoted in-store selling price assigned to each accepted item. Items quoted at $50 or less earn a 30% payout; items quoted between $51 and $150 earn a 35% payout; and items quoted at $151 or more earn a 40% payout. For example, if we quote a vintage jacket at $80, you would receive 35% of that quoted price as your cash or credit payout for that specific item. We present every offer with a full breakdown so you can see exactly how we arrived at your total.
What types of items do you accept?
We buy adult clothing, shoes, and accessories for Men's and Women's styles, with a focus on designer handbags, luxury and premium footwear, designer apparel, authentic vintage 90s and early 2000s clothing, streetwear, quality casualwear, and sought-after activewear. If you're unsure whether your items are a good fit, bring a mix and our buyers will sort through everything and select what works best for our current inventory and customer base.
What items do you not accept?
We do not accept formal gowns, children's clothing or kids' footwear, intimates or pajamas, items with major damage, heavily worn sneakers, or items from ultra fast-fashion and low-tier mass-market brands such as Shein, Old Navy, Target Apparel, Walmart Fashion, or similar labels. Our focus is on pieces with enough quality, style, and durability to genuinely excite our shoppers.
What is the Shining Star rewards program?
The Shining Star program is our loyalty rewards program for shoppers. Every time you make a purchase in-store, you earn 10 points for every $10 you spend. Once you reach 100 points, you receive $5 off a future purchase. Points are valid for one year from the date they are earned. The program is our way of rewarding the customers who keep coming back and who are part of what makes conSHINEment a true community space in Jersey City.
I am worried my items will all get rejected or that the offer will be too low. What should I expect?
This is one of the most common concerns we hear from first-time sellers, and it is completely understandable. The honest answer is that not every item will be accepted, and that is actually a good thing for you as a seller. We are selective because our shoppers are selective, and a curated store means your accepted pieces are more likely to sell at the prices we quote them. When items do not make the cut, it is almost always about fit for our current inventory, seasonality, or condition rather than a judgment on the item itself. We will always tell you why something was passed on, and we will always walk you through the offer on accepted items so you can see exactly how your payout was calculated. You are never locked into anything.
What is the item fee and does it affect my payout?
The item fee is a small charge added to the buyer's side of each transaction, and it does not reduce your seller payout in any way. Rather than taking a larger cut from sellers to cover operating costs, as most consignment shops do, we keep seller payouts higher by having shoppers contribute a small fee at checkout. For sellers, this means you receive the full percentage your items qualify for under our tiered payout structure with no hidden deductions. For shoppers, the fee funds the things that make conSHINEment worth visiting: a well-curated boutique-style store, knowledgeable staff, consistent new arrivals, and a shopping experience that feels nothing like a typical thrift store. Everyone benefits.
Do you have a social media presence where I can see new arrivals?
Yes! Follow us on Instagram and TikTok to see new arrivals posted regularly. Our social channels are the best way to get a feel for what is currently in the store, spot pieces before they are gone, and stay connected with what is trending at conSHINEment. Search for us on both platforms and turn on notifications so you never miss a fresh drop.
Do you have fitting rooms?
Yes, we have fitting rooms available in-store. We encourage you to try things on before purchasing, because buying pre-loved clothing should feel just as comfortable and confident as shopping anywhere else. Our staff are also happy to help you find your size, suggest pairings, or pull pieces you might not have spotted on your own.
Do I need to be the original owner of the items I'm selling?
You don't need to be the original retail purchaser, but you do need to be the current, rightful owner of everything you bring in. For everyone's protection, customers may only sell items that belong to them personally. IDs cannot be used to sell on behalf of friends, family members, or anyone else. If someone you know wants to sell, we encourage them to come in with their own ID and complete the process themselves.
What forms of payment do you accept for shopping in-store?
When shopping at conSHINEment, you can pay with cash, major credit cards, debit cards, store credit, or Afterpay. Please bring your documented store credit when you shop, as it cannot be reissued if lost.
What is your return policy?
All in-store sales are final. Because we deal in unique, pre-loved pieces, we're unable to accept returns or exchanges once a purchase is made. We encourage you to inspect items carefully, try things on when possible, and ask our team any questions about fit, fabric, or condition before you buy.
Is there parking near conSHINEment in Journal Square?
Yes. Street parking is available directly in front of our store, with complimentary 15-minute metered spots along the full block which works perfectly for quick drop-offs. For longer visits, we recommend giving yourself extra time to explore nearby parking or using the NY/NJ PATH train, which stops just two blocks away.
Brands We Love and Actively Buy
Wondering what we're buying right now? These are the brands our team actively looks for, curates, and prioritizes in-store across all categories. If you have similar brands, please bring them in for consideration.
Trend
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Urban Outfitters |
ASOS |
Jaded London |
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Edikted |
Dolls Kill |
Zara |
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H&M Conscious |
I.AM.GIA |
Mango |
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& Other Stories |
Motel Rocks |
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Core / Everyday
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Banana Republic |
Carhartt |
Gap |
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Madewell |
Levi's |
COS |
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J.Crew |
Aritzia |
Everlane |
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Reformation |
Free People |
Abercrombie |
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Anthropologie |
Buck Mason |
Club Monaco |
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Uniqlo |
Vince |
Theory |
Contemporary Bridge
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Ganni |
Dôen |
Farm Rio |
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Frame |
Sezane |
Agolde |
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Ulla Johnson |
Staud |
Sandro |
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Acne Studios |
Rachel Comey |
Isabel Marant Etoile |
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Paloma Wool |
Zimmermann |
Taylor Stitch |
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Cult Gia |
Khaite |
Veronica Beard |
Activewear
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Vuori |
Lululemon |
Alo |
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Sweaty Betty |
Girlfriend Collective |
Outdoor Voices |
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Nike |
Adidas |
Beyond Yoga |
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Fabletics |
Athleta |
Varley |
Streetwear
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Stussy |
Carhartt WIP |
Rhude |
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Amiri |
Fear of God |
Chrome Hearts |
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Supreme |
Golf Wang |
Stone Island |
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Godspeed |
BAPE |
Wales Bonner |
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Vale |
Kith |
Cactus Plant Flea Market |
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Aimé Leon Dore |
Off-White |
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Outerwear
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Columbia |
The North Face |
Moncler |
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Patagonia |
Barbour |
Arc'teryx |
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Canada Goose |
Rains |
Mackage |
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Moose Knuckle |
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Shoes & Sneakers
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Adidas |
Frye |
Vans |
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Asics |
Hoka |
New Balance |
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Dr. Martens |
Jeffrey Campbell |
Nike |
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Salomon |
On Running |
Birkenstock |
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Camper |
Steve Madden |
Schutz |
Luxury Designer
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Chanel |
Prada |
Gucci |
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The Row |
Saint Laurent |
Comme des Garçons |
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Vivienne Westwood |
Miu Miu |
Chloé |
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Jacquemus |
Celine |
Rick Owens |
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Loewe |
Sandy Liang |
Dior |
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Maison Margiela |
R13 |
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Archival Vintage
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Versace |
Helmut Lang |
Thierry Mugler |
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Issey Miyake |
Alaïa |
Dries Van Noten |
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Ann Demeulemeester |
Junya Watanabe |
Jean Paul Gaultier |
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Yohji Yamamoto |
Comme des Garçons Homme |
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Why conSHINEment Beats Poshmark, Buffalo Exchange, ThredUp, and The RealReal
Compared to Poshmark, Depop, eBay, Vinted, and Online Marketplaces
Selling on Poshmark, Depop, eBay, or Vinted puts all the work on you. You have to photograph every item, write listings, answer buyer questions, negotiate prices, package everything, and drive to the post office. And then you wait, sometimes for weeks for a sale that may never come. At conSHINEment, we do all of that work for you. You bring your items in, we evaluate them, and you walk out with your payout the same day. No listings. No photos. No shipping. No waiting. The deal is done before you leave the store.
Compared to ThredUp and Mail-In Resale Services
Mail-in resale services like ThredUp require you to carefully pack your items, print a shipping label, drop off a box, and then wait, sometimes for weeks for your items to be evaluated, listed, and potentially sold. You might not see any money for months, and there's no guarantee your items will even make it to the site. At conSHINEment, the entire process happens in a single in-person visit. You see every decision made in real time, receive your payout on the spot, and never have to wonder what's happening with your clothes.
Compared to The RealReal, Buffalo Exchange, Beacon's Closet, and Crossroads Trading
Many high-end or specialty resale shops in New Jersey and New York accept a very narrow slice of what's in most people's wardrobes. The RealReal, for example, focuses almost exclusively on luxury labels and accepts only a small fraction of the brands that most shoppers own. Buffalo Exchange, Beacon's Closet, and Crossroads Trading have strong brand filters and regional style preferences that can make it harder to get fair offers on a diverse closet. conSHINEment accepts a much wider range of quality brands, from solid mid-range everyday labels to contemporary bridge lines to authentic vintage and luxury designer pieces while still offering competitive tiered payouts that reward your best items with up to 40% of the quoted selling price. If you're looking for a consignment shop near Jersey City or a resale store in New Jersey that will work with your whole closet, not just the top 5%, conSHINEment is the answer.
Compared to Plato's Closet and Teen Resale Chains
Teen-focused resale chains like Plato's Closet are built around a narrow demographic and highly trend-dependent inventory. If you have a broad mix of adult clothing including pieces that skew older, more sophisticated, or simply outside the chain's buying profile those stores will often turn away a significant portion of what you bring. conSHINEment is built for adults with diverse, real-world wardrobes, and our buying criteria reflect the full range of what people in and around Jersey City actually wear.
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Ready to sell? Visit conSHINEment in Journal Square, Jersey City. Just two blocks from the NY/NJ PATH train. Walk-ins welcome during selling hours. No appointment needed. |